Vodacom Contract Termination

Item: Vodacom
Rating: 1
Author: Rando N

I have a contract with Vodacom that I want to cancel as the term ends end of August. I have called in July to cancel but I was told that I would be charged an early termination fee, I called again today 06/08/2025 and I am told that I will have to pay a full amount for an extra month in September. The contract ends in August, why should I pay a full amount for an extra month whereas the contract will have expired?

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Replies (1)

Vodacom's replyOfficial

06 Aug 2025, 08:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Aug 2025, 08:25

Official