1 reviews | Active since Feb 2017

07 Feb 2017, 18:51

Vodacom contract termination

<p>I canceled my Vodacom contract last month and received communication stating that my contract will come to an end on the 15th of February. </p> <p> </p> <p>Yet somehow I noticed today (7th of February) that my phone doesn't have any data left, almost my entire 1Gb databundle I had left is now gone. </p> <p> </p> <p>Thanks for giving people such as myself even more reason to not come back to you. </p>

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team