1 reviews | Active since May 2013
Vodacom Contract Still not Cancelled
<p>Good day</p> <p> </p> <p>My contract with Vodacom ended in September and I am still getting debited. I've made numerous calls to cancel the contract and to date it's still not cancelled. I have two people confirming (of which I didn't take down their names or the dates) that it has stopped.</p> <p> </p> <p>Now I have to go out of my busy schedule to go to the bank to reverse the payment.</p> <p> </p> <p>I'd like for Vodacom to cancel anything that I have with them and stop debiting my account.</p> <p> </p> <p> </p> <p>Regards,</p> <p>Milly </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
A month later after my query and no one bothered to call me regarding my query. I spoke to Phindi then to Tshidi on the 1st of last month and was told eveything has been cancelled.
What does Vodacom needs one to do to stop their contract which has exceeded the 24 months agreement?
Kind Regards
Mildred
********** 324
Good day
A month later after my query and no one bothered to call me regarding my query. I spoke to Phindi then to Tshidi on the 1st of last month and was told eveything has been cancelled.
What does Vodacom needs one to do to stop their contract which has exceeded the 24 months agreement?
Kind Regards
Mildred
********** 324