LL
Lizette L

1 reviews | Active since Jun 2015

01 Jul 2015, 10:25

vodacom contract still not cancelled

I begged vodacom to cancel my contract on ***. It was due for upgrade or cancel on 30/6/2015. I cancelled. You at hello peter also helped me, because I battled with them to cancel it. BUT- now this morning vodacom still deduct money out of my account wich mean-they did not stop the contract the way they promised!!!! Roderique Lategan from vodacom customer care Promised me he will cancel it... this is so unexceptible. I am so cross I feel like my heart is beating in my throat. I cant even breath. I am so cross!!

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2015, 14:06
Official
Hello Lizettecaroline,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team