Vodacom contract still not cancelled

Hi<br> <br> I requested for my Vodacom contract to be cancelled on the 17 September 2015.<br> I wanted the contract to be reverted back to prepaid. To date this has not happened.<br> Vodacom sent me an email which is attached below that this change over will happen on the 01/11/2015.<br> Today I called to called Vodacom to check if this has happened, they said no !!! <br> I need this change over done today.<br> Please assist.<br> <br> Regards<br> <br> Riaz<br> <br> Mail from Vodacom<br> <br> --- Forwarded message ---<br> From: <br> Date: Thu, Sep 17, 2015 at 12:51 PM<br> Subject: Re: Cancell my Contract ***~D6AJ<br> To: [Email Removed]<br> <br> <br> Good day Riaz<br> <br> <br> As telephonically discussed on *** we will convert the number to Prepaid on 31/10/2015. Once on Prepaid please recharge with a R5.00 voucher to register the number on Prepaid.<br> <br> <br> On 01/10 the monthly allocation will take place and on 3/10 the last invoice will be generated. Unused airtime will be carried over.<br> <br> <br> Regards,<br> Rochell Carolus<br> <br> <br> Customer Care<br> eService Team<br>