JS
Justine S
1 reviews | Active since Jul 2025
30 Jul 2025, 08:42
VODACOM CONTRACT- STAY FAR AWAY
Stay far away from any contract with Vodacom, I have paid up my account last year August after cancelling and they are still sending me to various rude and ***** debt collectors whose numbers dont work and they dont even have letterheads and neither will assist me with any form of payment receipt confirmation. I have sent them my proof of payment so many times but the next agent just calls and now I am getting threats of a section 129. They wont help and are rude, stay far away from any Vodacom contracts, they will haunt you forever and you will never be able to remove them from your credit report. In branch is a joke, they advise that they cant assist either!! How do we ever trust a company like Vodacom!?
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Replies (1)Vodacom's replyOfficial
30 Jul 2025, 09:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2025, 09:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
