Vodacom contract shambles

<p>- On 8 September I received a call from Vodacom offering me an additional data contract and WiFi modem. The modem was delivered on 11 September and I was told it would be active within 24 hours. I followed up on a daily basis and 5 days later,on 16 September, the contract was eventually activated. </p> <p>- To my surprise, the contract was canceled 5 days later, on 21 September, and converted to a prepaid Sim card. Vodacom still has no idea why the contract was canceled but acknowledged their mistake on 28 September and committed to having the contract reactivated within 24 hours. That was 8 days ago and I'm still waiting... </p>