1 reviews | Active since Aug 2014
VODACOM CONTRACT **********!!! == BOGUS CONTRACT WAS CANCELLED !!!!
VODACOM CONTRACT ********** == BOGUS CONTRACT WAS CANCELLED AFTER PAYING THEM THE absorbent fees in March 2021-- I called numerous times after paying them in April 2021 to cancel and to escalate -- THE LAST TIME I SPOKE TO AN AGENT HE ADVISED ME THAT THEY HAVE NO MANAGERS OR SUPERVISORS AVAILABLE THEY IN MEETINGS AND A MANAGER WOULD NOT BE ABLE TO HELP ME AND HE WOULD ESCALATE MY CANCELLATION -- BECAUSE THEY ARE A BIG CORPORATE AND THEIR AGENTS HAVE NO CUSTOMER SERVICE KNOW HOW!! OR PASSION FOR WHAT THEY DOING HE JUST BRUSHED ME OFF I GUESS -- I Explicitly told the agent that I cancelled numerous times and I am still getting billed for something that I do not use at all he tried to upsell another contract and I advised NO NO NO NO just cancel just cancel -- but they don't -- next stop is complaint to ICASSA you guys at vodacom are *****ing us and making our credit scores plunge with this BOGUS PROCESS OF CANCELLATION -- EVEN YOU VODACOM YOU NOT ABOVE THE LAW REALLY KNOW THAT -- YOU CANNOT DO THIS TO US AS CONSUMERS!!!!
