RC
Reinhardt C
1 reviews | Active since Aug 2014
06 Oct 2020, 13:27
VODACOM CONTRACT ****
BIG **** - 2018 THEY CALLED ME TO OFFER ME A NON FINANCE CONTRACT IN JULY 2020 THE CONTRACT ENDED !!! I CALLED THEM THEY ASSURED ME THAT THEY WILL CANCEL THE CONTRACT AND MOVE THE NO TO PREPAID, THEY CONTINUED TO DEBIT MY ACCOUNT FOR AIRTIME I DO NOT REQUIRE - TODAY I CHECKED MY CREDIT REPORT AND THEY LISTING ME FOR OUTSTANDING FUNDS EVEN though THE CONTRACT ENDED IN JULY 2020 !
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Vodacom's replyOfficial
06 Oct 2020, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2020, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team