Vodacom Contract *******
On December 2019 I lost my job after a very bad period with the company. In November I notified Vodacom of my intention to terminate the contract I was using as it was expiring in January 2020. I then repeatedly between November and January phoned them to notify them of such. Today to my surprise Vodacom invoices me a sweet R5000 saying they’ve been charging month to month since January 2020. Mind you my lines have been disconnected ever since. Also.... I am unemployed.
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Replies (3)
Vodacom's replyOfficial
14 Apr 2020, 09:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2020, 09:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Apr 2020, 16:07Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Apr 2020, 16:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have responded via email. Regards Consumer Website Team
Best regards,
's updateReviewer Update
15 Apr 2020, 23:19Dear Vodacom,
Thank you. I am happy with how you have dealt with the matter.
P.S, if you need a Quantity Surveyor or Professional Construction Project Manager...just give a shout!
Peace!
Thank you. I am happy with how you have dealt with the matter.
P.S, if you need a Quantity Surveyor or Professional Construction Project Manager...just give a shout!
Peace!
's update15 Apr 2020, 23:19
Reviewer Update
Dear Vodacom,
Thank you. I am happy with how you have dealt with the matter.
P.S, if you need a Quantity Surveyor or Professional Construction Project Manager...just give a shout!
Peace!
Thank you. I am happy with how you have dealt with the matter.
P.S, if you need a Quantity Surveyor or Professional Construction Project Manager...just give a shout!
Peace!