fJ
frans J

1 reviews | Active since May 2014

23 Mar 2026, 08:18

Vodacom contract renewal still waiting for phone after 3 weeks

It's another week later It's another false promise Was told and promise on Friday 20 th March they will priotirise my order due to pathetic customer service of RAM couriers Just got told now it is not handed over to courier company yet

0
Replies (3)
Vodacom
Vodacom's reply23 Mar 2026, 08:29
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
fJ
frans J's update23 Mar 2026, 09:13
Reviewer Update
Please I need the phone urgently
fJ
frans J's update23 Mar 2026, 14:02
Reviewer Update
Hi
Any update on this delivery its 6 hours later?