JL
Jacques L
1 reviews | Active since Aug 2022
29 Aug 2022, 14:59
Vodacom contract price increase
I have a 24-month contract with Vodacom and my monthly subscription was R149. My subscription was increased 3 months ago due to costing increases, but Vodacom is offering the same deal again at the reduced price. What is the point of signing a set contract, if the price can just increase? Also, why can they offer the deal at the reduced price again now?
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Vodacom's replyOfficial
29 Aug 2022, 16:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Aug 2022, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JL
Jacques L's updateReviewer Update
30 Aug 2022, 17:31But then you offer the same package at the initial price again? Does not make business since.
JL
Jacques L's update30 Aug 2022, 17:31
Reviewer Update
But then you offer the same package at the initial price again? Does not make business since.