Vodacom contract price increase
I got an SMS saying that Vodacom will be increasing my data allocation and pricing on my current contract from 1 May 2018. I phoned Vodacom about this problem I had as I did not want my contract to change. I already had a free data bundle from Voadcom due to the poor customer service and irritation I was caused when I updated my contract a year ago.
I was told it was part of the T's and C's but I have a problem with this as I got this contract at a specified price and now it has changed within the 24 months I signed for.
Please can someone contact me to provide a solution to this.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day Chase
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Good Day Chase
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
