1 reviews | Active since Apr 2017

26 Apr 2017, 15:46

Vodacom Contract phone in for repairs for year.

<p>I am very sad and disppionted with Vodacom Service ,I took out contract at Vodacom Waterfont store and phoned never worked, and brought in Servral times for repairs and still at store. Store manager said he will give me new phone and have the contract re-looked at. ,,We still waiting on respone from manager.</p> <p> </p> <p>i find it disappointing that I recieved a call from Vodacom lawyers about this account, when I never got the benefit of the contract.</p> <p>Mark Lewis</p> <p>Tel: ********** 568</p> <p>.</p>

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Replies (2)
Vodacom
Vodacom's reply27 Apr 2017, 08:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update08 May 2017, 09:34
Reviewer Update

Good Morning , can somone please give me call to explain why i have been handed to Legal Team.