sN
sibusiso N
1 reviews | Active since Mar 2017
30 Aug 2024, 18:14
Vodacom contract overcharging
When upgrading my contract I was decided to take a router and they said I will pay 139 per month, You sent me 2 routers To my surprise when the invoice came said I must pay 940, which is extremely high for me, I can not afford it, I don't want it. PLEASE COME AND COLLECT your routers I am not happy with your service. Failure to come and collect these routers know that I am not liable to pay it as I am saying that I have enough with your products and services I DO NOT WANT IT
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Vodacom's replyOfficial
01 Sept 2024, 18:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2024, 18:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team