RM
Ronald M

1 reviews | Active since Sept 2016

22 Sept 2016, 07:51

Vodacom - Contract Number Not Working

<p>I have order a contract online on vodacom website. They allocated me a new number and said i cant use my existing number even though i clearly specified i want to use my existing number. Yesterday the number they activated for me stopped working and when i called activation they refer me to customer service and when i call customer service they refer me to activation.</p>

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Replies (1)
Vodacom
Vodacom's reply22 Sept 2016, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team