Vodacom Contract - NO PERMISSION GIVEN!
Vodacom Signs Me Up With NO Permission!
Vodacom has signed me up for a contract and is delivering some or other product (I have no idea what!!) WITHOUT MY PERMISSION!!!!! ... this following a phone sales call that I said "no" to and ended in 10 seconds!
The run around that I am still going through (hours on the phone) to try and cancel this is just unbelievable!
Shocking processes and service from Vodacom, especially in light of such a serious issue!
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Vodacom's replyOfficial
24 Apr 2023, 12:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Apr 2023, 12:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team