HS
Hailey S
1 reviews | Active since Nov 2013
02 Sept 2020, 09:40
VODACOM CONTRACT MONTHLY DATA NOT LOADED, BUT BILLING FOR FULL AMOUNT
I have tried numerous times to contact vodacom on 1 September regarding my monthly data that has not been loaded, but without any success.. I usually get R175 airtime plus 2GB data, but this month this has not been loaded. But billing has been loaded as per usual. I urgently need assistance, and answers as to why my monthly data has not been loaded......
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Vodacom's replyOfficial
02 Sept 2020, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team