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Stacey E
1 reviews | Active since May 2019
12 Sept 2019, 15:27
Vodacom contract mistake
I have a contract with vodacom lost my job and couldn't pay them when i eventually paid them the arrears they telling me my number was deleted from vodacom and that i must pay them the full amount outstanding but i dont work anymore vodacom is impossible because how must i get there whole amount and what about the airtime they not gna give me that amount x whatever months i owe im upset nd if this is the case then its fine keep ur number ill get a new number from a better network nd whenever i have money will pay the rest so bye...................... Worst mistake ever
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
13 Sept 2019, 07:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Sept 2019, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Sept 2019, 14:50Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply20 Sept 2019, 14:50
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
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Stacey E's updateReviewer Update
28 Sept 2019, 00:10Obviously you won't get hold of me if u cancelled my number u cn contact me on a temporary alternative number ***
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Stacey E's update28 Sept 2019, 00:10
Reviewer Update
Obviously you won't get hold of me if u cancelled my number u cn contact me on a temporary alternative number ***
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Stacey E's updateReviewer Update
28 Sept 2019, 07:02Obviously you won't get hold of me if u cancelled my number u cn contact me on a temporary alternative number
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Stacey E's update28 Sept 2019, 07:02
Reviewer Update
Obviously you won't get hold of me if u cancelled my number u cn contact me on a temporary alternative number
