JN
Jason N

1 reviews | Active since Aug 2010

05 Oct 2015, 08:43

Vodacom contract locked with no arrears

I've had a vodacom contract for a year but have been locked out for 7 months of that because of vodacoms incompetence at being unable to remove an initial mandatory call limit month after month after month.<br> <br> I refuse to pay another cent other than the capital amount owing on the phone. I called in to cancel today and was told I had to speak to the legal department. Was transferred and the line dropped.<br> <br> I would like to cancel my contract asap as you have not given me the service I have paid for,

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2015, 08:57
Official
Hello jpvnaicker,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team