BS
Bonga S
1 reviews | Active since Oct 2020
07 Jan 2026, 13:00
Vodacom Contract Issues
I am extremely dissatisfied with Vodacom. My contract with Vodacom officially ended last year (2025) in October, yet I am still being debited for services I am no longer receiving. I have attempted to cancel this contract multiple times through their dialing number, as advised in the branch, but to this day, the contract has not been cancelled, and the unauthorised debits continue. This ongoing issue has caused significant frustration and financial inconvenience.
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Replies (1)Vodacom's replyOfficial
07 Jan 2026, 13:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2026, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
