Vodacom Contract Issue

<p>Hi Guys,</p> <p>Last year(25/11/2015) I renewed my contratct with Vodacom effetcive 01/12/2015. I initially wanted to cancel it as it was expensive but the consultant recomended I migrate to new top up package, which I agreed to. I got a new handset, but to my surprise the contract was never migrated to the 'new' package, and when I called around january to ask, they said its vodacom's fault they will rectify the mistake and whatever costs that were incured will be re imbursed. I have been sent from pillar to post, noone seems to care or help, Can anyone please help me?</p>