NK
Nomomde K
1 reviews | Active since Jul 2011
01 Nov 2018, 14:23
Vodacom contract is finished, but they are still taking my money.
My contractor with vodacom ended in August, they are still deducting money from my account. I have called them three times to try and rectify this but, they are still debiting money from my account.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Nov 2018, 16:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Nov 2018, 16:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Nov 2018, 16:19Dear Nomomde,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Ashwin Abdurahman
Ashwin Abdurahman
Consumer Website Team(SA)
Vodacom's reply01 Nov 2018, 16:19
Official
Dear Nomomde,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Ashwin Abdurahman
Ashwin Abdurahman
Consumer Website Team(SA)