1 reviews | Active since Oct 2012
Vodacom contract is a ****
I am sick and tired of Vodacom. I will never ever get another contract again!! I have been on a 2 year contract for 4 years now without my consent and have trying to get off the 2 year contract for 2 years now. Vodacom is a bunch of ********. Each time I go to a Vodacom shop to cancel the contract someone somewhere changes my contract conditions and somehow extends the contract. I've lost count of how many times I've tried to cancel the contract. I have emailed their cancelation department but no one replies and on top of that I have tried to call their service number and I never get through to anyone, the only time the number gets through is when a service assistant from a Vodashop calls on my behalf. Then now they've sent me a summons saying I owe them money after I blocked payment after I cancelled their contract via email 3 months before. That was the only way I was able to get out of the contract, otherwise payments kept getting debited without my consent. On top of that when my contract was supposed to expire I was not contacted or informed i enquired for myself and was told that you cannot have a 2 year contract for laptops but when I took the contract it said 24 months. Vodacom is ******** people and there are so many transactions on my contract I did not approve or have any knowledge of. I will never get a contract again, this was my first and last time. Anyone else reading this, don't get a contract with Vodacom, they will suck you dry trying to keep you on contract without your consent!!
