Vodacom contract is a ****

Hello I took 2 cellphones contract with Vodacom in November 2022 36months(contract) unfortunately the following month December I was ****** that's how I lost my phones I went back to Vodacom branch at Canal Walk mall Capetown the following day to report the incident after long conversation that I had with the consultant I than told them that I want to terminate my contract they did all the paperwork and gave me a quotation of the money that I need to pay within 14days for early cancellation.. 22 December I went back to the branch and I paid all the money sent a proof of payment and ID my contract was cancelled and closed that was it... 17 june 2024 I got a debit order of R151 from Vodacom I thought it was a mistake 15 July 2024 I got another debit order from Vodacom of R720 I went back to Vodacom to report they couldn't help me they said my contract is still active I asked how they couldn't give me an answer... 01 August I phoned them for the feedback because they promised to send me an email they told me that they have all my documents they can see that I cancelled my contract and they received proof of payment but it's their admin who did not capture my documents but they will fix it today as I'm typing this review I work up with a debit order of R1290 from vodacom