CS
Colleen S
1 reviews | Active since Mar 2009
06 Oct 2021, 13:03
VODACOM CONTRACT - IMPOSSIBLE TO CANCEL!!!!
Vodacom make it IMPOSSIBLE to CANCEL your CONTRACT. I have spoken to an agent and asked them to cancel. NO ACTION has been taken. You can chat to someone on their website but that person CANNOT PERFORM CANCELLATIONS. Very clever tactic to keep you paying and paying. So disgusted with their service
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Vodacom's replyOfficial
06 Oct 2021, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team