MK
Monica K

1 reviews | Active since Jul 2017

12 Jul 2017, 15:02

Vodacom contract *****

<p>Have a slightly disabled brother, who has 1 contract with Vodacom. For the past year +plus, he has been paying for 2 additional contracts with Vodacom. The ***** department has done nothing to investigate or rectify the issue. Done everything they asked over and over and absolutely no joy. PATHETIC SERVICE!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team