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Isaac N

1 reviews | Active since Apr 2019

07 May 2026, 10:10

Vodacom Contract

Not listening to customers, my father tried cancelling his contracts with Vodacom as he had them for a while(4years or so), he could not cancel them for some strange reason, they told him they will reduce his monthly contract payment from R1500 to R400, it has been 3 months since that agreement and he is still being debited R1500 instead of R400.

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Replies (2)
Vodacom
Vodacom's reply07 May 2026, 10:23
Official
Dear Customer,

Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team
Vodacom
Vodacom's reply07 May 2026, 14:04
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team