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Nonyukela N
1 reviews | Active since May 2015
03 Nov 2023, 13:48
Vodacom contract
Good day I'm so surprised being called by MBD company informing my account is with them. To find out that my account was extended to February 2023 from vodacom no one bothered to call me or inform me via email or sms. It's such a big blow for me. It was supposed to end late 2022,due to not paying they just blocked it and now I'm being called by MBD daily.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Nov 2023, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2023, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NN
Nonyukela N's updateReviewer Update
03 Nov 2023, 15:47Hi, how can i contact MBD because i has no idea how come my account be there. If anyone can explain that to me.
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Nonyukela N's update03 Nov 2023, 15:47
Reviewer Update
Hi, how can i contact MBD because i has no idea how come my account be there. If anyone can explain that to me.