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mxol M
1 reviews | Active since Sept 2011
11 Sept 2024, 10:15
Vodacom Contract: Extended by four months without my instruction.
I opened a contract with Vodacom in 2021 August. It was supposed to expire, but they extended the contract period to December of this year without my knowledge. I've been sent from pillar to post, and everyone says the following call centre should be able to help. It's the worst service I've seen in my life.
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Replies (2)
Vodacom's replyOfficial
11 Sept 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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mxol M's updateReviewer Update
11 Sept 2024, 12:49The response is generic and based on my previous response, nothing will come from it.
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mxol M's update11 Sept 2024, 12:49
Reviewer Update
The response is generic and based on my previous response, nothing will come from it.