VODACOM CONTRACT EXPLOITATION

<p>Hi </p> <p>We took a contract with vodacom which was called red plan which was supposed to have only been R2000 a month for two phones on the same contract.</p> <p>They started charging us R3000 +instead of R999 THAT WE HAD SIGNED FOR.</p> <p>we then started quiring our account of which two amounts were reversed to date .</p> <p>we went to their customer service in eastgate after having spoken to a very rude consultant by the name Nomfusi who told us they want they money ,i can quiry the account with their data technicians she cannot help us.</p> <p>we Feel that Vodacom has ****** us of our hard earned money by exploiting our account and not adhering to what they gave us . our phones were never used for office use and can never spend r+-R6000 FOR MONTHLY DATA OR CALLS.</p> <p>THESE ARE THE AMOUNTS IN QUESTION THAT WE HAVE ALREADY PAID TO VODACOM AND DEMANDING THAT THEY REIMBURSE US OUR MONEY :</p> <p>PAYMENT TAKEN DATE</p> <p>-5355.51 25/07/2014</p> <p>-3689.04 25/08/2014</p> <p>-3079.00 25/09/2014</p> <p>-3655.48 27/10/2014</p> <p>-3469.52 25/11/2014</p> <p>-3992.39 29/12/2014</p> <p>-3962.34 26/01/2015 </p> <p>-28319.04 25/02/2015</p> <p>-8276.75 25/03/2015</p> <p>-3848.23 28/04/2015</p> <p>-3404.15 25/05/2015</p> <p>-3120.02 25/06/2015</p> <p>-4307.60 27/07/2015</p> <p>-3516.41 13/08/2015</p> <p>-2695.44 25/09/2015</p> <p>-6921.24 26/10/2015</p> <p>-8054.00 25/11/2015</p> <p>-13476.04 28/12/2015</p> <p>-3398.10 25/01/2016</p> <p>-3327.76 25/02/2016</p> <p>-12869.57 CRN 26/02/2016</p> <p>-39035.06 25/04/2016</p> <p>-40610.63 CRN 20/05/2016 After we queried</p> <p>now demanding R9433.51+ as current.</p> <p>we have these numbers which they have interchanged in charging exorbitant fees every month, ********** and ********** 625.</p> <p> </p> <p>we have also asked for the statements from the inception of our contract cause we suspect this they started long when we started with the contract.</p> <p>we had a huge contract with a very big client and then in october we lost our contract ,then we started checking our expenditures ourselves and realised that Vodacom has been taking money from us *******ly.</p> <p> </p> <p>my vodacom refernce no.</p> <p>S3-G092W-WMMS1</p> <p>S3- G092W-WELGH</p> <p>Please help as Vodacom has been quiet and we do not want to accumulate debts, and also need to move forward as they have suspended our lines.</p> <p> </p> <p> </p> <p> </p> <p> </p>