JH
Jackie H
1 reviews | Active since Mar 2019
15 Jan 2020, 12:55
Vodacom contract ended and cancelled still paying
Contract ended and cancelled it totally but I must still pay for data every month. Was very clear the contract is cancelled and services would be pay as you go as end of december 2019. Now I must still pay for data I dont even use
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Vodacom's replyOfficial
15 Jan 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team