ME
Mario E
1 reviews | Active since Oct 2019
05 Dec 2020, 12:42
Vodacom Contract End to prepaid
After notifying Vodacom in November 2020 that I will no long be on contract with them when my contract ends in Dec 2020 I will be on prepaid. Guess what they canceled my special data rate. It's only about R177 extra. But to all those people out there that are planning to move to prepaid DO Not BE Proactive. LET your contract come to an end in that last then cancel the following month.
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Vodacom's replyOfficial
05 Dec 2020, 14:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2020, 14:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team