M
Mpho

1 reviews | Active since Jun 2025

09 Feb 2026, 09:25

Vodacom contract

I had a cellphone contract with Vodacom 2021 for a period of 3 years and it ended in march 2024. I have been trying to cancel it but with no luck nobody want to help me. They suspended my line December and I paid the amount they wanted to unblock my number and I tried calling them January to cancel the subscription and they tell me I renewed my contract which I didn’t and they said it end in march. January 2026 they debited R700 and something from my account which I wasn’t even paying during my contract really don’t know what to do anymore. Please help me to close this contract cause I really can’t afford it

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Replies (3)
Vodacom
Vodacom's reply09 Feb 2026, 09:35
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
Vodacom
Vodacom's reply09 Feb 2026, 11:03
Official
Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team
M
Mpho's update09 Feb 2026, 11:12
Reviewer Update
My direct number is ***