MP
Maureece P
1 reviews | Active since May 2017
31 May 2023, 05:06
Vodacom Contract
I recently got a new Vodacom contract and the period was for 24 months. This morning I got notified that the contract has been extended by an additional 2 years. So, a 24 month contract is now a 4 year contract. And this was without my consent.
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Vodacom's replyOfficial
31 May 2023, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2023, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team