BG
Bharat G

1 reviews | Active since Dec 2020

24 Dec 2020, 11:21

Vodacom contract

In April I asked an agent upgrade my two router contract but I told him I wanted a month to month contract. He assured me I could cancel whenever. Now Vodacom tells me my contract has been extende to 2022. I have called them 7 times with no result. I want both contracts cacelled. Please help I don't know who will help me.

0
Replies (2)
Vodacom
Vodacom's reply24 Dec 2020, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BG
Bharat G's update24 Dec 2020, 14:24
Reviewer Update
They say that everytime. They have Promised to call every time I call. Why bul**** me be honest