SV
Sajdah V

1 reviews | Active since Feb 2025

07 Apr 2025, 09:45

Vodacom contract

I don't understand why you guys are pushing my bill up but not pushing my data or anything up?what the **** are you doing Vodacom?you keep increasing but you don't increase my data so what the actual **** are you guys doing?I WOULDN'T RECOMMEND ANYONE TO TAKE A CONTRACT OUT WITH VODACOM!!!! YOU'LL REGRET IT

0
Replies (2)
Vodacom
Vodacom's reply07 Apr 2025, 10:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details.  Regards,  Vodacom Consumer Website Team 
SV
Sajdah V's update07 Apr 2025, 15:17
Reviewer Update
Good Day

Thank you to the guy who phoned and helped me understand.

I'm trying to get hold of customer service for a contract cancellation but no consultant is picking up. I've been phoning back just a few mins after the other guy phoned but no one is answering. Can you please help me.

Kind Regards