DM
D M

1 reviews | Active since Jun 2021

17 Jun 2021, 17:41

VODACOM CONTRACT DISPUTES!!!!!!!!

I've been a client of vodacom for a period of over 10 years , normally I do walk ins to do all my contracts. From last year I've been calling vodacom regarding my cancellation of my contract , different consultants have been informed multiple times. I've been double charged this month due to them giving me a new contract without my consent. And I've cancelled the contract on the 20th of May 2021 but they did not cancel it. I'm not happy with the service I've received it's like I'm working with wall. The Vodacom consultants are greedy for sales and are not professional and have *********** service offer

The services that vodacom offered have been horrific....right now its covid times money is limited and I've been forced into a contract which has increased my cost and this has affected my health and increased my stressed levels. I'm truly disappointed.

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2021, 07:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team