1 reviews | Active since Feb 2021
Vodacom Contract Disaster
I have had a very bad experience and it's still ongoing. I have given notice to the cancellation of my contract at the beginning of November 2020. My contract expired on the 14th of December 2020.
They are still deducting money from my account and today it went off again. I have phoned them again the first month when they deducted money after contract expiration and they had on record that I requested it a month prior that I requested it to be cancelled.
They kept on deducting the money when I phoned again they had all sorts of excuses. I requested phone recordings which they still haven't provided.
Phoned today again and they still have excuses and it seems like every time they are putting the cancellation request in from the beginning. I have requested phone recordings a second time. Because now I'm going to take it to my lawyer, and maybe even small claims court depending on the advice from my lawyer.
