kM
kedibone M
1 reviews | Active since Jun 2019
22 Sept 2019, 00:23
Vodacom Contract deals are somehow misleading
You take out a contract that states R200pm and end up paying more than.
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Replies (2)
Vodacom's replyOfficial
22 Sept 2019, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2019, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kM
kedibone M's updateReviewer Update
27 Sept 2019, 23:54Good day, I received a call, and the consultant resolved to reviewing voice recordings to verify the discussion that took place in the contractual agreement.
I stated that what was concluded in the agreement lacked truth in application, hence I stated that what is discussed in the during the contract agreement did not transpire as we went on.
I appreciate vodacom reaching out, but this is a policy ailment, because at this point fighting this pointless unless there is a willingness to scrutinize the means and methods sales representatives used to seal a deal.
The gentlemen who called me had a defensive intent to not want to converse to the possibility that the contract was sealed with lies.
I do advise that the recordings are brought up, It would be beneficial to this review to make them available also to me my email is ***
I stated that what was concluded in the agreement lacked truth in application, hence I stated that what is discussed in the during the contract agreement did not transpire as we went on.
I appreciate vodacom reaching out, but this is a policy ailment, because at this point fighting this pointless unless there is a willingness to scrutinize the means and methods sales representatives used to seal a deal.
The gentlemen who called me had a defensive intent to not want to converse to the possibility that the contract was sealed with lies.
I do advise that the recordings are brought up, It would be beneficial to this review to make them available also to me my email is ***
kM
kedibone M's update27 Sept 2019, 23:54
Reviewer Update
Good day, I received a call, and the consultant resolved to reviewing voice recordings to verify the discussion that took place in the contractual agreement.
I stated that what was concluded in the agreement lacked truth in application, hence I stated that what is discussed in the during the contract agreement did not transpire as we went on.
I appreciate vodacom reaching out, but this is a policy ailment, because at this point fighting this pointless unless there is a willingness to scrutinize the means and methods sales representatives used to seal a deal.
The gentlemen who called me had a defensive intent to not want to converse to the possibility that the contract was sealed with lies.
I do advise that the recordings are brought up, It would be beneficial to this review to make them available also to me my email is ***
I stated that what was concluded in the agreement lacked truth in application, hence I stated that what is discussed in the during the contract agreement did not transpire as we went on.
I appreciate vodacom reaching out, but this is a policy ailment, because at this point fighting this pointless unless there is a willingness to scrutinize the means and methods sales representatives used to seal a deal.
The gentlemen who called me had a defensive intent to not want to converse to the possibility that the contract was sealed with lies.
I do advise that the recordings are brought up, It would be beneficial to this review to make them available also to me my email is ***