JC
Jonathan C

1 reviews | Active since Aug 2017

01 Mar 2023, 09:47

Vodacom Contract

It's just a shame that i been with Vodacom for so many years and they were my very first Contract that i yook out. But with everything going up i had to cancel. Now when i call December month to ask that i want to cancel they said i can cancel for April. Called today no my contract ends in May month. So every time they move it a month up. One person telling me this and another person telling me that. Now if i want to cancel i have to pay for early cancelation. Why must i pay that one of their people made a mistake. This is really not right

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2023, 10:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team