NH
Nelleke H
1 reviews | Active since Jul 2021
31 Jul 2021, 08:55
VODACOM Contract Cover ****
Hi all Vodacom gives you a Contract Cover @ R6.99 per month but if you do not want it you can opt out.... They give you a way out. SMS CONVOCOFF to 30150. Guess that does not work. This sms does not go through. All of a sudden Vocadom Contract Cover has been activated without my consent. I strongly object to this.
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Replies (2)
Vodacom's replyOfficial
31 Jul 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NH
Nelleke H's updateReviewer Update
31 Jul 2021, 11:31Dear Vodacom rep,
Thanks for promising to sort this out. Let your customers see you care. In the meantime watch this space as I am adamant to have this sorted out in the public domain.
Thanks for promising to sort this out. Let your customers see you care. In the meantime watch this space as I am adamant to have this sorted out in the public domain.
NH
Nelleke H's update31 Jul 2021, 11:31
Reviewer Update
Dear Vodacom rep,
Thanks for promising to sort this out. Let your customers see you care. In the meantime watch this space as I am adamant to have this sorted out in the public domain.
Thanks for promising to sort this out. Let your customers see you care. In the meantime watch this space as I am adamant to have this sorted out in the public domain.