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Carina H
1 reviews | Active since Jun 2013
22 Nov 2018, 17:59
Vodacom contract con
I upgraded my contract online to an offer that was R1199 per month, now I’m getting debited R1400 odd rand. It so easy for you people to con your customers, that was not the amount you lead me to believe, this is theft and your online deals are bull ****!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Nov 2018, 19:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2018, 19:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Carina H's updateReviewer Update
23 Nov 2018, 15:20A big thank you to Vodacom for immediately addressing and rectifying my account:)
The lady that called was very polite and helpful, thank you:)
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Carina H's update23 Nov 2018, 15:20
Reviewer Update
A big thank you to Vodacom for immediately addressing and rectifying my account:)
The lady that called was very polite and helpful, thank you:)