1 reviews | Active since Jun 2017

26 Jun 2017, 15:11

Vodacom Contract cann't be Counselled.

<p>Hi,please help me cancel Vodacom contract,i had 24 month contract that i finished paying and when i called they said they will cancel it but they never did that and now they are telling me that my account is in arrears i don't understand why is vodacom terrorising me i called them 3 times to cancel their contract but is difficult and now my line is closed and is not my folt for those arrears please help,Vodacom i don't owe you anything i just want to cancel my contract which i'm done paying for.my email is **********

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Replies (2)
Vodacom
Vodacom's reply26 Jun 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update26 Jun 2017, 16:04
Reviewer Update

They can call me at this number ********** Beauty Rasekgoga.