Vodacom Contract cann't be Counselled.
<p> Hi,i had a 24 month contract with vodacom which i finished paying last year September/October,i didn't know i have to call their cancellation department and cancel the contract until this year march,then i paid the arrers that the account had and i called and cancelled,i spoke to a guy consultant who assured me that the contract will be cancelled but it was never cancelled,i had to call them again in May when they sent me a massage saying that i should make payments,and i explained to them that i cann't pay i have cancelled the contract,they assured me that they will check the recordings and they didnn't do that,now my line is blocked i cann't use my line that i had paid for,for 24 months simply because vodacom consultants didnn't do their job now i have 5 days without a phone,please um tired of being terrorised by Vodacom please help.</p>
My name is Beauty Rasekgoga ********** 841 contacts for the contract sim that is blocked.
My name is Beauty Rasekgoga ********** 841 contacts for the contract sim that is blocked.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi,the matter was never sold my line is not working is has been suspended,and your consultants claims that i'm having arrers i mean it was never my folt that they didn't cancel the contract is now more that 5 days without the phone that i have paid for,please people be real,stop playing games with me my phone is not working even now,is not my folt that your consultants are not doing their job,that consultants who assured me that the contract will be cancelled has to be liable for the arrears not me just open my phone please,i don't owe you anything please just open my line.
Hi,the matter was never sold my line is not working is has been suspended,and your consultants claims that i'm having arrers i mean it was never my folt that they didn't cancel the contract is now more that 5 days without the phone that i have paid for,please people be real,stop playing games with me my phone is not working even now,is not my folt that your consultants are not doing their job,that consultants who assured me that the contract will be cancelled has to be liable for the arrears not me just open my phone please,i don't owe you anything please just open my line.
