1 reviews | Active since Jun 2016
Vodacom Contract Cancellations & Retentions
<p>I have been trying countless times to cancel my Vodacom Contract with no luck.Eventually i was offered an upgrade which never reached me and everytime i call to cancel the upgrade i am told that service request is being logged with back office and i should wait for 24-48 Hours and after 48 Hours the new request gets logged again and again</p> <p> </p> <p>I have 3 Service requests reference numbers now and still no luck.What is my recourse</p> <p>Here are my reference numbers</p> <p>1- ********** 7700 on the 23 Sep 2016 16:45</p> <p> ********** 38 on the 26 Sep 2016 16:01</p> <p>1- ********** 5126 on the 28 Sep 2016 16:17</p> <p> </p> <p>I want nothing to do with Vodacom.I just want the contract cancelled</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
