NW
Natassja W
1 reviews | Active since May 2020
27 Jul 2020, 10:17
Vodacom contract cancellations department service shocker
What a mission to move from contract to pay as you go! nobody can help except the person i was allocated to and they are not calling me back! i have phoned to be helped 6 times!!! shocking. not even management has made contact.
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Vodacom's replyOfficial
27 Jul 2020, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2020, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team