Vodacom Contract cancellations department

Dear Sirs

I write this complaint in connection with a cancellation of a vodacom data contract that I have which I have tried to cancel on the 1st of August 2020. I have spent an hour and a half trying to call the cancellations department (***) each time calling five times and having the phone put down on me. They say hello on the phone and then they put the phone down

I went into the vodacom store at Robertson and met with the manager to discuss things further her name is Lisa Anne Hartslief... she tried to assist me with the cancellation to no avail. Two additional calls were made at the vodacom office both times they put the phone down as well.

No one in vodacom cancellations is prepared to help you with the cancellation of your contract this is just unacceptable

Regards Andrew Maspero