Vodacom Contract Cancellation ****!!!

I have been with Vodacom for 10 years and with all the unsatisfied service I received from with, I still chose to give them a chance. Those chances came to an end when the same issues just kept coming up.

A month ago, I chose not to upgrade my contract but to cancel and resume on prepaid. Today was meant to be my first day on prepaid, however turns out Vodacom did not action my request. Is this so that you can squeeze an additional payment from me. Wouldn’t be the first time

How does a company treat its loyal customers as though they’re replaceable, perhaps that’s what you think of us Vodacom. I will now be charged for an extra month because Vodacom did not do its part.

This is really disappointing, I only stay with you because of the reception in most areas, but that’s not the case anymore, I will just go to a different service provider.