NM
NEO M
1 reviews | Active since Apr 2020
09 Aug 2020, 19:23
VODACOM CONTRACT CANCELLATION, NOT CANCELLED
My other Contract ended in May, i called Vodacom to inform them about my contract cancellation in April,since May end ,i am getting billed ( R239 for airtime) the amount i requested to cancel, i called again in June and my monthly payments was supposed to be R1279 , now i am billed some extra charges every month, which now amounts to R1594, this is not on, and not getting any assistance.
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Replies (1)Vodacom's replyOfficial
10 Aug 2020, 08:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
